Ko93 Privacy Policy — How Your Information Is Kept Secure

Introduction & Scope

The ko93 Privacy Policy applies to all services, games, promotions, and digital features on our platform. By opening an account, playing games, placing bets, or contacting customer support on ko93, you are considered to have voluntarily consented to this Privacy Policy.

We believe privacy is a fundamental right. The ko93 Privacy Policy has been built in line with international data protection standards, so you can use our platform with complete confidence. We treat your information as an asset — used only to improve our services, never sold.

What Information We Collect

Under the ko93 Privacy Policy, we collect two types of information — what you provide directly and what is collected automatically as you use the platform. Full details are listed below:

How Your Information Is Used

Under the ko93 Privacy Policy, collected data is used only for specified purposes. We never use your information for anything else without your consent. The main uses are listed below:

• Account Management: To create your account, verify logins, and maintain security.
• Payment Processing: To process deposits and withdrawals and verify transactions.
• Customer Support: To resolve your issues and answer your questions.
• Promotional Communications: To send you offers and bonus information (only with your consent).
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To comply with government or legal requirements.
• Service Improvement: To analyze and improve the overall platform experience.
• Responsible Gaming: To detect excessive gaming and take protective measures.

Sharing Data with Third Parties

The most important part of the ko93 Privacy Policy is this — we do not sell your data. However, limited information may be shared in specific circumstances:

• Payment Providers (Mobile Banking, Nagad, Rocket): Information required to process transactions.
• Identity Verification Providers: For KYC (Know Your Customer) verification purposes.
• Technology Service Providers: For server, cloud, or security services — they are also bound by our privacy policy.
• Law Enforcement: Where required by court order or legal obligation.
• Licensing Authority: For audits or investigations by regulatory authorities.

Data Protection Measures

Ko93 uses industry-leading technology to keep your data secure. Our security operates across multiple layers, so even if one layer is compromised, your information stays protected.

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Firewall Protection: Advanced firewall to block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Masking: Sensitive information (such as card numbers) is partially masked.
• Access Control: Only authorized personnel may access specific data.

Cookies & Tracking Technologies

Under the ko93 Privacy Policy, we use cookies and similar technologies. Cookies are small text files stored in your browser. They are used to enhance your experience and ensure the platform functions properly.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.

How Long Is Data Retained

Under the ko93 Privacy Policy, we retain your data only for as long as necessary. Data is kept while your account is active. After account closure, it is retained for a defined period as required by legal obligations.

• Transaction Records: Up to 5 years after account closure (as required by law).
• Identity Verification Documents: Up to 3 years after account closure.
• Gaming History: Up to 2 years after account closure.
• Support Conversations: Up to 1 year after resolution.
• Marketing Preferences: Deleted immediately upon opt-out.

Your Data Rights

Under the ko93 Privacy Policy, you have full rights over your own data. You may exercise any of the following rights at any time:

Minor Protection

Under the ko93 Privacy Policy, our platform is strictly prohibited for anyone under the age of 18. Age verification is mandatory at registration. Any account found to belong to a minor will be closed immediately and all associated data deleted.

If you believe a minor is using our platform, please notify our support team. Parents can use parental control software to monitor their children's online activity. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Privacy Policy Updates

Ko93 may update this Privacy Policy, in part or in full, at any time. For significant changes, we will notify you at your registered email address and via platform notifications at least 7 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, please request closure of your account. The date of the latest update will always be shown at the top of this page.