Ko93 Terms & Conditions — Know the rules before you play

General Terms & Applicability

These Terms & Conditions apply to all services, games, promotions, and transactions on the ko93 gaming platform. By opening an account, browsing the platform, or using any of our services, you are deemed to have accepted these terms.

Ko93's Terms & Conditions may be updated at any time. We will notify you of changes via your registered email or a platform notification. Continued use of the platform after any update constitutes your acceptance of the revised terms.

• Ko93 is an internationally licensed gaming operator.
• These terms apply alongside the local laws of your country of residence.
• If any provision of these terms is found to be invalid, the remaining provisions shall continue in full force.
• You may not transfer any rights you hold under these Terms to a third party without ko93's prior consent.

Account Registration & Eligibility

To register an account with ko93, you must be 18 years of age or older. All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account suspension or permanent closure, and all balances may be forfeited.

Each person may hold only one ko93 account. If multiple accounts are found under the same person, all accounts will be closed and any winnings or bonuses will be voided. You are solely responsible for the security of your account.

• Please provide your correct name, mobile number, and date of birth at the time of registration.
• A copy of your national ID or passport may be requested for account verification.
• Large withdrawals may be held until verification is complete.
• Ko93 reserves the right to decline any account registration request, for any reason.

Deposits, Withdrawals & Financial Transactions

Deposits and withdrawals on ko93 are available via Mobile Banking, Nagad, and Rocket. The minimum deposit is BDT 10 and the minimum withdrawal is BDT 100. Maximum limits may vary depending on the payment method. All transactions are processed in BDT in accordance with ko93's Terms & Conditions.

Withdrawals are typically processed within 15 minutes to a maximum of 24 hours. However, withdrawals may be temporarily held during verification or if suspicious activity is detected. Withdrawals must be made to the same payment method used for your deposit.

• Withdrawals to third-party accounts are strictly prohibited.
• Money laundering and any form of illegal financial activity are strictly prohibited.
• Identity and payment method verification will be required for large withdrawals.
• Any applicable transaction fees will be shown at the time of withdrawal.
• Deposits are non-refundable once credited — funds must be used for betting or gaming only.

Bonuses, Promotions & Rewards

All bonuses and promotions on ko93 come with their own specific terms. Reading these terms carefully before claiming any bonus is mandatory. Most bonuses carry a wagering requirement, meaning you must place a specified number of bets before the bonus can be withdrawn.

Under ko93's Terms & Conditions, each bonus may only be claimed once per promotion. Attempting to claim a bonus multiple times from the same household, device, or IP address may result in account termination. Bonuses are for wagering purposes only and cannot be withdrawn directly.

• The welcome bonus is for new members only — once per account.
• Any unused bonus will be automatically removed once it expires.
• Winnings from free bets or free spins are also subject to wagering requirements.
• Ko93 reserves the right to modify or cancel its bonus program at any time.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Betting & Gaming Rules

All bets placed on ko93 are final and cannot be changed or cancelled once confirmed. Win or loss outcomes are determined only after the result of the game or match is settled. If a game or bet is voided due to a technical error, the stake will be refunded.

Odds in live betting may change at any time. Bets will be confirmed at the odds displayed at the time of placement. ko93 is not responsible for any issues caused by loss of internet connection.

• Always use your own judgment when betting — ko93 does not provide betting advice.
• In Sports Betting, stakes will be refunded if a match is abandoned.
• Casino games use a Random Number Generator (RNG), ensuring completely fair and unbiased outcomes.
• Any dispute regarding a game outcome must be reported to support within 72 hours.

Responsible Gaming Policy

Ko93 is firmly committed to responsible gaming. Gaming is a form of entertainment — not a source of income or a solution to financial difficulties. We encourage all members to play within their means.

As part of ko93's Terms & Conditions, we offer the following responsible gaming tools: daily/weekly deposit limits, self-exclusion (temporary or permanent), cooling-off periods, and reality check reminders. These features can be activated from your account settings.

• Once self-exclusion is activated, your account cannot be reactivated before the set period ends.
• If you notice any signs of problem gambling, please contact support immediately.
• It is the responsibility of parents and guardians to keep minors away from gaming.
• For more details, visit our Responsible Gaming View page.

Privacy & Data Protection

Ko93 takes the protection of your personal information seriously. We use your data solely to provide our services, verify your identity, and meet legal obligations. Your information is never sold to third parties.

We use SSL encryption and other modern security technologies. For more details on data protection, please see our Privacy Policy Available on the page. We recommend reading ko93's Terms & Conditions alongside the Privacy Policy.

• Your information is shared with our payment providers solely for the purpose of processing transactions.
• Information may be disclosed in response to lawful requests from law enforcement agencies.
• To view or update your personal information, please contact our support team.

Account Suspension & Closure Policy

You may request to close your ko93 account at any time. If you notify the support team, you will be given the opportunity to withdraw any remaining balance beforehand. Any pending bonuses will be automatically cancelled upon account closure.

Ko93 may suspend or permanently close your account for the following reasons: providing false information, operating multiple accounts, bonus abuse, use of bots or automated software, suspected money laundering, or any other breach of our terms.

Dispute Resolution & Complaints Process

If you have a dispute with ko93, please contact our support team first. Most issues are resolved within 24–48 hours. If the matter cannot be settled through support, you have the option to escalate it to a higher department.

Complaints regarding game outcomes must be submitted within 72 hours. Financial disputes must be raised within 30 days. If ko93's decision is not final, you may escalate the matter to the relevant licensing authority.

• To file a complaint, please use live chat or email.
• Please attach any relevant screenshots or supporting information along with your complaint.
• Ko93 investigates all complaints impartially and works to reach a fair resolution.

Terms Changes & Updates

Ko93 may update these Terms & Conditions, in part or in full, at any time. For significant changes, at least 7 days' notice will be given via your registered email or a platform notification. Minor changes may take effect without prior notice.

Continued use of the platform after any changes take effect will be considered your acceptance of the updated terms. If you do not agree to the new terms, please request that your account be closed. The date of the most recent update will always be shown at the top of this page.